Privacy Policy

Collecting Personal Information 

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why. 

Device information 

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. 

  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimise our Site. 

  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels. 

  • Disclosure for a business purpose: shared with our processor Squarespace. 

Order information 

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. 

  • Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

  • Source of collection: collected from you. 

  • Disclosure for a business purpose: shared with our processor Squarespace. 

Customer support information 

  • Purpose of collection: to provide customer support. 

  • Source of collection: collected from you. 

 

Sharing Personal Information 

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example: 

  • We use Squarespace to power our online store. You can read more about how Squarespace uses your Personal Information here, here, here and here. 

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

 

Using Personal Information 

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers. 

 

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

 

Do Not Track 

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser. 

Changes 

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. 

Contact 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us. 

Last updated: 31 May 2022